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Virtual Currency & Refund Policy

Everything about Acorn Coins.

Last updated: October 20, 2026

What Acorn Coins are

Acorn Coins are the only currency on Prezavahub. They are a limited licence to use game features. They have no cash value, are not your property, cannot be redeemed, exchanged, sold, transferred or gifted, and are never converted into currency, goods, gift cards or digital assets.

How coins are credited

Purchases and limits

Purchases require an account, age 18+ and acceptance of this policy. Spend limits (default monthly 100 USD) and self-exclusion apply to every purchase.

Refunds

Purchases are final except as required by law. If a charge was unauthorized, was made in error by our systems, or coins did not arrive, write to support@prezavahub.com within 30 days with the date and package. We review every request and, where a refund is due, return the amount through the original payment method and remove the matching coins.

When an account closes

If you delete your account, or it is closed for breaking the Terms, any remaining coins are forfeited without compensation, except where the law requires otherwise. Unused coins also lapse if an account is inactive for 24 months.

Washington State

Following Kater v. Churchill Downs and related Washington law, coin sales are disabled for accounts registered in Washington State. Players there can still use daily free coins.